1. With regard to operations, organization strategy should, ideally, take into account: a) operation

1. With regard to operations, organization strategy should, ideally, take into account: a) operations' strengths and weaknesses. b) inventory levels. c) labor productivity. d) product mix. e) production processes. 2. The Balanced Scorecard is a useful tool for helping managers translate their strategy into action in the following areas: a) Sustainability: Flexibility; Efficiency; Technology b) Customers; Financial; Internal Business Processes; Learning and Growth c) Customization; Standardization: Efficiency; Effectiveness d) The Environment; The Community; Suppliers; Other Stakeholders e) Strategy: Tactics; Productivity: Profitability