8. Suppose that you are the owner of a pizzeria that is located near a university or college. How… 1 answer below »

8.    Suppose that you are the owner of a pizzeria that is located near a university or college. How could you use the concepts of order winners, order qualifiers, and order losers to help develop and implement an attractive business model?

9.    Why should metrics be regarded as primarily methods of communication? Think about the relationship between a metric, the strategy, and the task being carried out by an operations person.