Critical thinking 2 Attachments Preview of the Answer. The airline industry remains one of…

Critical thinking

2 Attachments

Preview of the Answer.

The airline industry remains one of the largest and growing industry across the world. The growth of the aviation sector is attributed to customer preference who choose air travel over other forms of transport. However, the airline industry is a competitive environment that requires effective business strategies (Ariffin, Salleh, Aziz, & Asbudin, 2010). Understating and meeting customer’s expectations and continually being different from the competitors is a crucial aspect to consider in the today’s airline markets. Notably.

APA

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