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Write a one- to two-page formal letter or memo in which you communicate a negative message. You may select from one of the following scenarios:

  • Tell your investors or employees about a recent decrease in your company’s stock value.
  • Inform employees of a coming round of layoffs at your place of business.
  • Communicate displeasure with a business’s or vendor’s work practices or product.
  • Inform a customer that you are unable to refund his or her money or accept a returned product.
  • Select another scenario of your choice, as approved by your instructor.

Format your letter or memo as suggested in Ch. 10 of Workplace Writing.

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