When you were ill recently, your office colleague Emily filled in for you at the Home Exposition Show in St. Louis, Missouri. She also made a presentation that you were scheduled to deliver. Apparently, it went exceptionally well because customers responded with orders for the new exercise ball your company is promoting. Compose a goodwill message thanking Emily for filling in for you while you were out sick. Use similar business letter format as the example in Chapter 8 (page 266).
Task 1: You will create a new discussion topic with your thank-you letter.
Task 2: You will critique 3 of your classmates thank-you letters by focusing on the following items:
- Does the writer adhere to standard business letter format?
- Does the writer show appreciation for the favor?
- Does the writer explain the importance of the gesture?
- Is the writer selfless, specific, sincere, and spontaneous?
- Is the thank-you letter short?
- Is the document free of mechanical errors (spelling, punctuation, grammar, etc.)?
- Is the document free of awkward and wordy phrasing?
- How could the letter be reworded or changed to improve it?