Question 1 20 / 20 pts The major difference between the works of Taylor and Fayol was in their orien

Question 1
20 / 20 pts
The major difference between the works of Taylor and Fayol
was in their orientation—Taylor stressed the management of operative work,
whereas Fayol emphasized the management of organization.
True
False

Question 2
20 / 20 pts
Harry is a department head at a retail chain. By regularly
holding meetings where employees can ask questions and voice concerns, Harry is
engaging in the management task of _____.
supervising
staffing
leading
organizing
controlling

Question 3
20 / 20 pts
Management principles are typically developed through
observation and _____.
benchmarking
best practices
deduction
induction
controlled
experiments

Question 4
20 / 20 pts
Which of the following is true about scientific management?
It results in
conflict in interests between workers and management.
It emphasizes
maximum output with human effort through the elimination of interdependence.
It studies the
relationship between a technique and its efficiency.
It is a philosophy about
the relationship between people and work.
It deals solely with
the proper design of the job, irrespective of the worker.

Question 5
20 / 20 pts
Which of the following is credited with the finding that
effective supervision makes a significant impact on productivity and employee
morale?
The Bethlehem Steel
studies
The Frank and
Lillian Gilbreth studies
The Gantt and Cooke
studies
The Lincoln Electric
Company studies
The Hawthorne
studies

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