Refer to the Real World Case on WestJet, JetBlue, and Others in the chapter. In general, is it a…

Refer to the Real World Case on WestJet, JetBlue, and Others in the chapter. In general, is it a good idea for companies to make major software upgrades public beforehand? What are the advantages and disadvantages of doing so? Do they have an ethical responsibility to tell their customers? Discuss.

 

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