Undertake Project Work Assignment – LEARNING OUTCOMES – The following critical aspects must be…

Undertake Project Work Assignment –

LEARNING OUTCOMES – The following critical aspects must be assessed as part of this unit:

1. Interact with customers, collect the necessary information and match customers' needs to company products or service.

2. Sell products and services including matching customers' requirements to company products and services and finalise and record the sale.

Assessment Details –

Assessment Summary – The assessment for this unit consists of the following items.

1. Knowledge Assessment.

2. Task 1 – Case Study – Project Work.

3. Task 2 – Project Work Review and Progress Report.

Knowledge Assessment (Written Tasks) –

1. Give 2 examples of project deliverables in project work.

2. Resources are those things which are needed to accomplish the project goals. Resources may include, but are not limited to (State 3).

3. What is a Gantt chart and how will it help you whilst undertaking project work?

4. What should be done at the completion of a project?

5. List the basic steps in undertaking project work.

6. What are the inputs and outputs to a work breakdown structure (WBS)?

7. Outline 3 good practices and 3 bad practices in determining a project budget.

8. How would you go about providing feedback to the project team?

9. Project team members typically do not:

A. Provide goods and services.

B. Complete project tasks.

C. Contribute to project planning.

D. Contribute technical or other expertise.

10. One constraint to identify early in a project is 'people.' 'People' includes:

A. The number of people available to work on the project team.

B. The number of hours that people are able to work on the project each week.

C. Both A and B.

D. None of the above.

11. Contingency plans should include:

A. Possible risks to project.

B. Plans to deal with problems that arise.

C. Person responsible for contingencies.

D. All of the above.

12. Which of the following should NOT be included in a project status report?

A. Project name.

B. Project changes.

C. Project manager name.

D. Complete budget.

13. The best time to use project management tools is:

A. At the start of a project.

B. At the end of a project.

C. Whenever you need to communicate project information.

D. None of the above.

14. Suppose you are in charge of a project and you notice that one of your team members is assigned to do a disproportionately large amount of the work. What would you do?

A. Talk to the team member to see whether (s)he needs help.

B. Plan to reassign some of the team member's tasks.

C. Take on some of the tasks yourself.

D. None of the above.

15. What should be done by the project manager to ensure that all work in the project is included?

A. Create a contingency plan

B. Create a risk management plan

C. Create a WBS

D. Create a scope statement

16. What should a project manager do or follow to ensure clear boundaries for project completion? Explain your answer.

A. Scope verification

B. Completing a scope statement

C. scope definition

D. Risk management plan

17. Once the project is complete, the complete set of project records should be put in which of the following?

A. Project archives

B. Database

C. Storage room

D. Project report

18. If the cost variance is positive and the schedule variance is also positive, then it indicates that

A. Project is under budget and behind schedule

B. Project is over budget and behind schedule

C. Project is under budget and ahead of schedule

D. Project is over budget and ahead of schedule

Task 1 – Case Study – Project Work

Case Study – You can choose one of the following case studies to complete your assignments or you may wish to discuss another option with your Assessor.

Formal Dinner Party –

You and your business partner own a catering company. You have been employed to cater for a formal dinner party for 10 people in the client's home as a special New Year's Eve celebration.

No expense will be spared. You will be cooking an elaborate 6 course meal including appetizers and a palate refresher between entree and dessert. There will be a cheese course and fine wines will be chosen to match each course.

You are responsible for the entire event including food, drink, wait staff and entertainment. You may even need to hire some table ware and accessories to make the occasion really special.

Overseas Holiday –

You have recently joined a boutique travel agency and, along with another new person, you have been asked to put together a small group trip overseas for Skiing in the USA.

It will be a small guided group, with 1 guide and 12 participants (no children).

The expected duration is 3 weeks.

The idea is to make it a premium experience with no expense spared.

This is the first time your company has offered skiing trips to the USA so you will need to research and contract suppliers.

Small Kitchen Renovation –

You and your business partner own a kitchen renovation company. You have been contracted by a client to renovate their kitchen, it is very old and needs to be gutted and refitted.

Your client has a budget of $30,000 including appliances.

You will need to provide alternate cooking facilities for the client whilst the renovation in underway.

For all of the above Case Studies consider yourself the Project Manager.

Part 1: Define the Project

1. As part of your initial assessment of this project, you prepare a project scope plan using the template in Appendix A.

2. List any questions that will enable you to clarify the project parameters (e.g.: scope, time, costs, quality, resourcing, risks, legislation, procurement, reporting).

3. Provide an organisational/project structure chart including all stakeholders and the lines of authority.

Part 2: Develop a Project Plan

1. You need to consult with the project team when planning the project. List 4 aspects on which you would consult the project team including who you would consult.

2. What legislation will you need to be aware of when undertaking the project? Give two examples.

3. You must now create a project plan (a schedule, budget and risks) – a template is provided in Appendix B. In addition you need to provide:

work breakdown structure

a Gantt chart (there are many free Gantt chart tools on the Internet or this may be hand drawn)

The roles and responsibilities of the Project team.

4. Explain how you would obtain approval of your project plan and from whom?

Part 3: Administering and Monitoring the Project

1. To maintain and improve the progress of the project all stakeholders must be aware of their responsibilities and the tasks assigned to them. Discuss how you will ensure that this occurs.

2. List two concerns of the project team in this phase of the project and your plans to address these concerns. One concern should be with respect to achieving timelines and the other with respect to achieving quality.

3. To reduce the risk of the project going overtime or over budget due to unforseen problems you design the project control processes.

These are processes – you need to include the relevant stakeholders, what they need to do at each step and when as well as required record keeping for managing/executing the project (to make sure the project goes to the plan) – approx. three or four lines per dot point for:

scope

time

finances

resources (human and non-human)

quality – or use the quality template in Appendix C.

risks.

4. Provide an example of Status Report to keep your stakeholders informed of the project progress. Use the Status Report template provided in Appendix C.

Part 4: Finalising and Reviewing the Project

1. What financial documentation do you need to complete? What financial records will be important to archive?

2. The human resources division has requested that you explain the process you will use to reassign your human resources now that the project is complete.

3. Explain how you will obtain client/stakeholder acceptance that the project is complete.

4. Create a project checklist that allows you to verify the actual project outcomes achieved against the outcomes as stated in the project scope and project plan. Fill this out – would your project be considered successful?

5. You have decided to try and involve the project team members in the project review process.

Who should be involved?

What input might they be able to provide?

How will you involve them?

6. What lessons have you learnt during the course of this project? Identify four key lessons and suggest how you would change your approach to your next project. Use the Lessons Learnt Log provided in Appendix D.

Task 2 – Project Work Review and Progress Report

Develop a Progress Report for the Project as discussed in Task 1.

The report should include:

1. Report Date

2. Overall Status

3. Project Summary

4. Key Issues

5. Identified Risks

6. Tasks and Next Steps

7. Decisions Needed

8. Key Future Dates

9. Budgeted Cost

10. Spend to Date

Note – The assignment starts from page number 87-108. We completed the assignment till Page 93. It need you to complete the assignment from page 94 (Task 2) till the end.

Attachment:- Assignment Files.rar