1 Operation Management is a set of activities that forms goods and service by? a Transforming inputs

1 Operation Management is a set of activities that forms goods and service by? a Transforming inputs into outputs b Managing raw material and inventory c Efficient and effective processes d Transforming ideas into action

2 What three functions are necessary in order to produce a product or deliver a service? a IT, Finance and Sales b Operations, Finance and IT c Marketing, Operations and Finance d Strategic planning, Marketing and Sales

3 When defining the supply chain, which does NOT belong? a A global network of organizations and activities that supplies a firm with goods and services b Specialize expert knowledge, instant communications, and cheaper transportation c Organizations rely on other organization’s product and services to reduce cost d Raw materials received and stored in inventory for operations

4 The operations management process includes which of the following? a Planning b Organizing c Staffing d Leading e Controlling f All the above