What does this case illustrate and what is ‘matrix twist’?

Case Study One

Note: I need help with the following assignment. The answer must be 100% original and address the complete requirements.

Assignment:

Read the attached case study and in a complete 1-2 pages paper answer the following questions:

• 1. What does this case illustrate and what is ‘matrix twist’?
• 2. Explain the causes of ‘matrix twist between Nadheefco and its retail customers?
• 3. What actions are needed to straighten out the ‘matrix twist’? Make decisions related to managing the logistics effort of the firm.