1. What industries pose the greatest challenge for suppliers in terms of anticipating customer…

1. What industries pose the greatest challenge for suppliers in terms of anticipating customer needs and requirements? What are the distinctive characteristics of these industries?

2. When was the last time you purchased a product and were asked to provide the seller or manufacturer of the merchandise information about yourself, such as your name, address, and telephone number? Did the request for information seem intrusive to you? Did you have any idea why you were being asked for the additional information?